Quality assurance and global market compliance services

QIMA experts offer guidance to assist you in making critical decisions throughout your product development, manufacturing, and procurement processes.

What are quality assurance services for consumer products?

Our services are designed to help our clients deliver products that comply with global and country specific requirements as well as work with their teams to address any in-house or client specifications. QIMA is committed to exceeding our clients' expectations when supporting their ongoing commitment to compliance and is prepared to help identify solutions that work towards resolving their safety and quality concerns.

QIMA quality assurance services include, but are not limited to:

  • Regulatory research & interpretation
  • Technical training & workshops
  • Product standards & specification manuals
  • On-site line reviews
  • Design evaluations


Market compliance for your destination market

Whether your company sells textile products, children’s products, hardgoods, toys, promotional items or electrical products, market compliance is your key to success. At QIMA, our market compliance team has rich experience in the Asia, Europe, and US markets for a wide range of consumer products. We offer documentation review to verify your existing documents for completeness, validity and plausibility and check the markings on your product and packaging for compliance with legal and normative requirements in your selected markets. We also provide test plans, to ensure that all necessary tests can be arranged before your products enter a new market. Our technical experts have deep knowledge in product labelling and can help you include the right information required for your products on the product labels as well as on its packaging.

QIMA market compliance services include, but are not limited to:

  • European hazard assessments and technical file services
  • Authorized representative service through QIMA AR
  • Technical documentation (instruction manual creation, review, and translation)
  • Documentation review services
  • Labeling review
  • Development, review or update your compliance SOPs
  • Review of periodic testing programs


An extension of your team

Our goal is to support our clients globally with comprehensive services that can act as an extension of their preexisting compliance initiatives or work with their teams to establish new programs. Our subject matter experts have extensive experience in laboratory testing, global regulatory compliance, product defect analysis, and manufacturing as well as quality control and quality assurance. With a core team that resides in our Hong Kong Headquarter laboratory, supplemented by a network of global experts, QIMA provides global support for our clients.


QIMA provides guidance

QIMA's team of experts provide our clients with advisory services, product design evaluations, research assistance, raw material testing, and technical guidance to aid the critical decisions they make along their product development and manufacturing cycles. Additionally, QIMA offers training and educational programs for a variety of regulatory-related topics as well as for your own compliance program to help build the knowledge base of in-house staff or your supply chain.


The QIMA benefits

Why QIMA:

  • A network of global labs providing one-stop service to you and your suppliers
  • Industry leading turnaround time for testing
  • Testing capabilities covering a wide range of consumer products including electrical & electronics, hardlines, softlines, toys and juvenile products
  • Lab experts trained and certified in regulatory standards and the newest testing methods
  • Global technical support team with rich experience to help you build tailor-made testing programs
  • Easy online and mobile booking and dashboard for managing orders and accessing data anywhere, any time